by Toshach
horfrost3 wrote:
I contacted FFP and this is the response I got:
I guess I'll just have to deal with the color variation or sleeve the cards. Does any one know what sleeve size fits FFP cards? If I do sleeve, I'll just do the Secret cards, since I really really really do not like sleeves. Oh well.
QUOTE wrote:
Hello Joanna,
We understand your concern about color variation in card backs. As gamers, ourselves, this always bothered us when playing our favorite games and having cards not match. We've made it a priority with our manufacturer in China. However, we've come to realize that there are always color variations in printing that cannot be helped. The variation shown in your photos is within the range of variation that we get in the printing process. I'm sorry for the difference in tint that you're seeing. Card replacements would also have similar variations.
Thank you,
Chris Kemnow
Flying Frog Productions, LLC
We understand your concern about color variation in card backs. As gamers, ourselves, this always bothered us when playing our favorite games and having cards not match. We've made it a priority with our manufacturer in China. However, we've come to realize that there are always color variations in printing that cannot be helped. The variation shown in your photos is within the range of variation that we get in the printing process. I'm sorry for the difference in tint that you're seeing. Card replacements would also have similar variations.
Thank you,
Chris Kemnow
Flying Frog Productions, LLC
I guess I'll just have to deal with the color variation or sleeve the cards. Does any one know what sleeve size fits FFP cards? If I do sleeve, I'll just do the Secret cards, since I really really really do not like sleeves. Oh well.
Assuming the photo in the first post is a reasonably accurate reproduction of the two printings, then the complaint is justified and the response mystifying. I've been in publishing for 35 years, and I have never, NEVER, seen a reprint of a job that was as far off as those cards in the picture. I never worked with a printer who would dare to even show me result such as that, let alone expect me to accept it. To say that this is "...within the range of variation..." is laughable. A range of variation would be something to the tune of a few percent ink density--a barely noticeable difference when compared side-by-side.
I suggest you guys get yourself a new printer, and maybe a new production manager/print buyer while you are at it.